Questions? We have answers!

You’ll find a list of frequently asked questions below, but if you need more information we would love to hear from you!

What can I expect when I rent something?

Simple! You let us know the items that strike your fancy and we’ll put together a proposal for you. When the proposal looks good and a 50% retainer has been made, you’re booked! We’ll touch base a couple times leading up to the big day to finalize details. On the day of the event, the Blush Creek team will arrive with your awesome rentals and will make sure everything is in its place and ready to rock-and-roll!

I love what I see! Now how do I rent something?

The best way is to take a gander through our gallery and use our wishlist feature as an easy-peasy way to “shop” for the items you have fallen in love with. You can also email us, call 208.571.6323, or fill out the contact form. We will then get back to you shortly with a proposal with item availability and prices.

How much does it all cost?

There are a few things to go into our pricing that you will see on your proposal. They are rental rates, minimum order requirements, delivery and pick fee, cleaning and maintenance fee, and sales tax. Click here to learn more.

I’d like to see the rentals in person, can I do that?

We get it, most people need a visual! In 2018 we built a 3000+ square foot warehouse right on our personal property in Middleton to hold all of our specialty rentals. Please contact us to schedule a tour! If you are miles away, we’d be happy to email you pictures of our rentals in action to give you a better idea of how they look and can be used for your special event.

Is there a minimum order requirement?

Yes. There is a rental order minimum of $500 for all deliveries within the Treasure Valley. There is a rental order minimum of $1,000 for all deliveries to McCall, Sun Valley, Stanley, and the Magic Valley. Minimums must be reached before other fees and tax are applied.

How much is delivery and pickup?

Our delivery and pick up fee, which includes set up + tear down, begins at $200 for local deliveries (Boise, Meridian, Nampa, etc) and begins $1,200 for out of town deliveries (McCall, Sun Valley, Stanley, etc). Delivery and pickup fees are based on the size of order, crew members needed, distance traveled, necessary setup and tear down, and the delivery and pickup times which are decided during booking. We will provide a quote for you once these details are determined.

Can I pick up the items myself?

Client pickup/return is not available. All of our rental items must be delivered by our trained delivery crew members. Not only does our crew have the experience in safely transporting our items, but our clients end up really appreciating not having to worry about the logistics themselves on the days leading up to their special event.

What if a rental gets really dirty or broken at my special event?

Uh oh! Unfortunately these things do happen, which is why a mandatory non-refundable eight percent (8%) cleaning and maintenance fee is applied to all rental orders. This covers normal wear and tear of the inventory while in your possession, giving you peace of mind! It does not cover gross negligence though. We will do our best to clean or fix any repairs ourselves, but if something is broken or has to be replaced, the client will be billed the repair/replacement cost that is determined by an appraiser.

What if I change my mind and I want to make changes to my order?

No problem! Changes can be made up to 14 days prior to the scheduled event. Additions are subject to availability. Depending upon the changes made, an additional payment may be required.

Answered all your questions?

Let’s get started!